InvenioLSI is Hiring For Helpdesk Executive (Excel expert & Good Comm

Role: Helpdesk Executive (Excel expert & Good Comm. skills)

Years of experience: 0-1 Years

Location: Noida

Joining Availability: Immediate or less than a week

ONLY MALE CANDIDATES CAN APPLY WHO ARE LESS THAN OR EQUAL TO 25 YEARS.

Job Exposure and Skills Required:

• MIS reporting, How to prepare reports, dashboard (using Microsoft Excel, Powerpoint, and Word), and awareness of the Internet.
• Monitoring and assigning tickets using the Service Now tool, handling the initial level of queries from clients on emails, responding to emails, and making phone calls to the service desk.
• Ready to work in a rotational 24x7 shift schedule across JP, UK, and US shift timings.
• English communication skills should be good, Assertive, Coordination Should take ownership of assigned work.
• Ability to multitask and manage multiple deliverables at the same time.
• Ability to work in a team environment, effectively interacting with others.
• Must be result-oriented, and demonstrate can-do attitude adaptability, flexibility, and resourcefulness.

Qualifications

• Graduate (BCA, BCom, BSc, BBA)