Invenio has grown rapidly, organically and profitably. Invenio is a constituent of The Sunday Times Tech Track 100 for 2012, 2013 and 2014.
Invenio is a SAP Gold partner and a Hybris Silver Partner. A recipient of numerous awards from SAP including EMEA Regional Partner Excellence Award 2014 in the category "Database & Technology" for its work with SAP HANA. Invenio is accredited for SAP's global partner quality program and is certified for ISO 9001, a quality management system based on the principles of customer focus, process approach and continuous improvement.
Must have good exposure in preparing the reports, dashboard and awareness of Internet.
Monitoring and assigning tickets using a ticketing tool like Service Now
Remedy, handling initial level of queries from clients on mails & sending a proper response.
Making & receiving phone calls for service desk.
Ready to work in a 24 x 7 shift schedule.
Only Male candidates.
Salary: INR 1,00,000 - 5,00,000 P.A.
Industry:IT-Software / Software Services
Functional Area:IT Hardware, Technical Support, Telecom Engineering
Role Category:Technical Support
Role:Customer Support Engineer/Technician
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
Invenio Business Solutions Pvt. Ltd.
Recruiter Name:Gregory Dsouza
Contact Company:Invenio Business Solutions Pvt. Ltd.